Consumer Code for Home Builders

The Consumer Code for Home Builders is applicable to all home owners who have completed on their new home and the development was registered with Checkmate on or after the 1st June 2019.

The Consumer Code for Home Builders (the Code) is an industry-led scheme which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase before and after they sign the contract.

All home builders registered with Checkmate, and the other home warranty bodies who support the scheme, agree to comply with the Code requirements. The Code benefits both home builders and buyers by aiming to improve on the already high levels of customer satisfaction and therefore enhancing the reputation of the industry.

The Code is managed and audited by:

Consumer Code For Home Builders Limited incorporated and registered in England and Wales with company number 07081414 whose registered office is at Westgate House, Royland Road, Loughborough, Leicestershire LE11 2EH

To find out more about the Code, please click on their logo to go to their website or go to www.consumercode.co.uk

 

View the Consumer Code for Home Builders

Consumer Code Scheme - Fourth Edition June 2019

Consumer Code Scheme - Fourth Edition June 2019 (Large Print)

Consumer Code Scheme - Fourth Edition June 2019 (HiRes Printer Proof)

 

View Consumer Code Rules

CCHB IDRS Scheme Rules June 2019

 

View Frequently Asked Questions

CCHB IDRS FAQs June 2019

 

Code approved by Chartered Trading Standards Institute

The Consumer Code is approved by CTSI Consumer Codes Approval Scheme (CCAS) process.

  

 

Making a Claim under the Code

Please click here to provide your details so that we can send a claims form to you.

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