Customer Feedback

“I would have no hesitation in recommending Checkmate. They take an active and helpful approach, working closely with the developer to ensure all phases of the construction are of the highest quality. Their interactive website is intuitive and takes the pain out of the administrative effort. Checkmate's staff, in the office and on the ground, consistently provide excellent  customer service and go the extra mile to assist, where needed.”
George McLeod – Lawhead Developments Ltd

 “I just wanted to drop you a quick note to say how impressed we are by the customer service we receive from Checkmate and in particular Dave McColl. He always seems to bend over backwards to help us and it really is infinitely refreshing dealing with him and your company. We are now on our 4th scheme with you guys and we really are delighted with what you have done for us so far.”
Josh Garside, Director - Paradigm Land

“SCM first used Checkmate for warranty services on a high end residential scheme of 12 apartments in Mayfair four years ago. Due to their forward thinking approach and simple online reporting facility we have now completed over 60 units together and found their professionalism and pro-active attitude refreshing and a principal reason for our repeat business. We would recommend Checkmate to any construction professional looking for a Warranty Provider that can work with the developer, particularly on bespoke refurbishment projects, whilst also meeting all purchaser and bank requirements.”
Jeremy Sutton - Managing Director, SCM

"We have used Checkmate for our Structural Warranties for over 5 years, the professional approach of the Staff & the system they use make all of our dealings extremely straightforward. In our considerable experience, Checkmate are the No 1 warranty provider, they are cost effective, flexible & our natural choice for every kind of development we do."
Will Thomson - MD, Radmore Homes

“TLS have used Checkmate for our Structural Warranties since Summer 2012. Their professional approach to all tasks & their online system we use makes our life a lot easier. In our experience, Checkmate as a warranty provider are cost effective, easy to deal with, pragmatic & our preferred choice for each site we undertake.”
Josh Chadd - Managing Partner, TLS Investments LLP

“Rather than just laying down the law as some providers do, Checkmate take an active and helpful approach, working closely with the developer to ensure all phases of the construction are of the highest quality. Their interactive website is intuitive and takes the pain out of the administrative effort. Checkmate's staff, in the office and on the ground, consistently provide excellent customer service and go the extra mile to assist, where needed.”
Jeremy Dunn – Director, Holdcroft Ltd

“We have been working with Checkmate for two years now, and have been delighted with the friendly and practical approach provided. Our phone calls and queries are always responded to very quickly, and our Regional Surveyor’s approach is reasonable, informed and helpful”.
Matthew Harris - Director, Newbourne Homes

"A very friendly and helpful team with excellent customer service. The only warranty provider we now use.”
Damien Siviter – Director, Seven Capital

“Our current scheme is the first with Checkmate, but will not be the last. The process of registering the site and updating progress has been straightforward. Our feeling overall is that Checkmate is actually in business to provide a service, and does not penalise developers such as ourselves just because we are a small enterprise. It is a refreshing change.”
Alex J Dawson - Commercial Director, Eight Property Ltd

“We have worked in conjunction with Checkmate for over 3 years now and find their service and staff second to none. In comparison with previous organisation’s used, we welcome their fresh approach and outlook. We look forward to our relationship with Checkmate going from strength to strength in the coming years.”
Grant Ritchie – Lomond Group Scotland

"We required a progressive Structural Warranty Firm that thought out of the box and was open to innovative approaches. We found such a firm in Checkmate. Our patented build system required new thinking to be undertaken for the Warranty and Checkmate’s flexible and professional approach has proved seamless in helping us deliver our system to the marketplace, giving assurance and peace of mind not just to us but to lenders and end users alike."
Ron Beattie - Managing Director, Beattie Passive

“We’ve used Checkmate for 5 years, we’re impressed by the quality of their staff and the flexibility of their product range particularly in relation to bespoke and innovative housing, the team are very responsive at all management levels and work hard to build and sustain excellent customer relationships”.
Alan Spence – Director, Lundin Homes

“Checkmate have been long term partners of Saxonby and in a crowded marketplace are without doubt our preferred Warranty provider. The professional yet personal approach of the team enables our projects to progress in a straightforward and timely fashion, the innovative website is also a breath of fresh air and fit for purpose in the 21st Century. Checkmate are an organisation that we very much enjoy working with and would have no hesitation in recommending.”
James Wood – Co Founder, The Saxonby Group

"We have used Checkmate for our 3rd party warranties for several years on a wide range of different new build projects and methods of construction. The interactive website system they use is geared to delivering a straightforward and streamlined process that cuts down on unnecessary costs. The pro-active approach of Checkmate’s staff is geared to providing excellent guidance to the users of their interactive system. In short, Checkmate are cost effective, flexible & approachable."
Bill Banks - Chief Executive, Kingdom Housing Group

“Checkmate have provided us Structural Warranties for conversion projects and they have been extremely proactive and easy to work with. The online system is very simple to use and allows real time updates and tracking of the process for final sign off”
Richard Elam – Director, Evora Construction Limited

“We chose Checkmate because the company offered the comprehensive cover that we required for our mixed use London riverside scheme, covering both our commercial and residential units. The staff are professional and very supportive, backed by very efficient and user friendly systems. We’d not hesitate to engage them in the future.”
Mark O'Grady – Director, Lane Castle

“Kersfield Developments are just about to sign up with Checkmate for their 8th development project. We find them accommodating, competitive, flexible and helpful.”
David Oyler – Director, Kersfield Developments

“We have recently started using Checkmate having worked with all other providers. They offer a friendly and helpful service and are always on hand to answer queries and work with us. It is a very good and cost effective service that we would recommend to other developers.”
Andrew Harriman – MD, Paradigm Land

“The House Maker is a new residential development company so we didn’t have any experience of dealing with warranty providers for our developments in Cheshire and Lancashire. The first, a barn conversion in Henbury near Macclesfield, was not a straightforward new-build as there were existing buildings that were being redeveloped. From the start of the process, our main contact at Checkmate, Mark Reidy, has dealt with my (many) queries promptly, professionally and with courtesy. Since then, our dealings with the Checkmate Surveyor have also gone well. I would not hesitate to recommend them.”
Tina Johnston – Marketing Manager, The House Maker

"We have been developing for 20 years using the NHBC. We have slowly lost all faith in the NHBC and were looking for a new warranty provider to work with. We were recommended Checkmate by a fellow developer. We are now in our fifth development in partnership with them. When you get use to the setup it is cost effective, easy to comply with and from the quotation to site surveyor all staff are very good. Goodbye NHBC hello Checkmate!!"
Mark Jennings – Proprietor, Warwick Design and Construction

“Checkmate are an extremely helpful company who go the extra mile when needed to. All areas of the company are approachable and helpful from the admin teams to the top. The surveyors and their back up team are extremely efficient and are always willing to assist. We are very glad we use Checkmate for the purposes we do as everything is made easy for us”
Maxine Geveaux – Rivertree Developments

"We have been involved with Checkmate recently on two of our Scottish housing sites. The process is simple, efficient and web based. The involvement of Checkmate has been a benefit for the development and a lot less bureaucratic than other service providers in the industry."
Philip Diamond – Bellside Developments / Diamond and Co

“I was recommended to use Checkmate by an architect who advised the service was excellent. I am using Checkmate on my current residential development and the support and technical guidance provided is outstanding. I will use Checkmate again on future developments and have no hesitation in recommending them to other developers.”
Liam Cunningham – Director, LCD Yorkshire Ltd

"We have used Checkmate for our Structural Warranties for a number of years now, their professional and pragmatic approach as well as the system that we use makes our life a lot easier throughout the development process from the initial registrations of sites right through to completions. In our experience, Checkmate are the No 1 warranty provider, offering cost effectiveness, flexibility, & our natural choice for every kind of development we do."
Chris Old - MD, Charterhouse London

“As an independent Broker we use Checkmate on a regular basis to provide warranties for our clients, they are always swift to respond and their ongoing customer service is exemplary “
Giles Fallan – Managing Director, London Belgravia Brokers Ltd

"This is the first time we have used Checkmate and from this first experience we will have no hesitation in using them again. All the staff from our initial contact right through to the visits on site have been extremely helpful and thoroughly professional. They’ve helped us understand their website so much so that the whole exercise has been easy and stress free. All in all a very professional provider. We are coming to the end of this particular development but certainly look forward to working closely with Checkmate very soon on our next one."
Mike Smith, Diara Properties Ltd

“This is our first time using Checkmate as a warranty provider, so far we have been extremely impressed with their level of professionalism and eagerness to make the process as simple as possible for all parties involved. We would definitely recommend using Checkmate as a provider; the staff consistently provide excellent customer service making all dealings straightforward and pain free allowing us to allocate resources elsewhere.”
Adam Hinds – Development Manager F3G

“Checkmate were recommended to us by a third party as an alternative to the more commonly used warranty providers, considering the costs were competitive we used Checkmate and have been provided with an excellent service. Moving forward we will be using Checkmate again and certainly recommending them to our clients.”
Luke Emmerton - Contracts Manager, Any Aspect Builders Ltd

“Professional with a fresh modern client focused approach to providing structural building guarantees and warranties - we find dealing with Checkmate very refreshing indeed. Checkmate are very responsive and proactive throughout the entire development cycle. The fact that Checkmate are underwritten by one of the largest insurers in the world gives both developer and property purchaser an enormous degree of comfort!”
Barry Tansey – CEO, Mizen Group

“Rather than the stand-off, institutional attitude of most warranty providers, Checkmate sit alongside us throughout the construction phase of the development as part of the team. There is little doubt that it would have been difficult to grow our development capability at the rate which we have without their support”
Keith Ewart – MD, Urbanwise Developments Ltd

“We started using Checkmate as a warranty provider in October 2013 and are about to complete on our first project with them. We have been extremely impressed with their level of professionalism and we have found the process is as simple as possible for all parties involved to date. We would definitely recommend using Checkmate as a warranty provider; the staff consistently provide excellent customer service making all aspects as straightforward as possible and allowing us to utilise resources elsewhere. We will be looking to use Checkmate again on our next project”
Max Mlinaric, Triangle Development Partnership

“We have had a tremendous amount of experience of Structural Warranties over the 45 years that we have been in construction; we started with Foundation 15, followed by Zurich which was when we met Paul & Martin, and then on to Premier. It was a Godsend when Checkmate started with its new, fresh approach, and we believe we were amongst the early companies that joined. Dealing with Checkmate has been a pleasure – an extremely efficient and no-nonsense company with back-up staff that are highly knowledgeable in all aspects. Registration of new developments is easily and quickly achieved and any questions are speedily answered by the Checkmate team. There is nothing at all that can be faulted with this exceptional warranty company. Long may it continue.”
Mike Easter, Traditional Homes (Sussex) Limited

“Many thanks for your help and to Checkmate for the warranty services . The process was effective and efficient and simple to use. I have attached a couple of pictures of the properties we built.”
Noel Williams – Broughton Builders LLP

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